BOOKING POLICY
Terms and Conditions:
All are cosmetic treatments, and Consent must be Signed in person or electronically.
This will be explained during the consultation and before treatment.
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1.1 Non—Refundable Payments
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All payments training courses, including deposits and full payments, are strictly non—refundable,
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A non-refundable deposit secures your booking. Under no circumstances, including cancellations or failure to attend are you eligible to a refund.
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1.2. No Refunds for Dissatisfaction
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We encourage Clients to address concerns during the training to allow for immediate resolution.
1.3 Certificate of Completion
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The teeth Whitening training course provides a theoretical understanding with certificate of Completion. The Course is not CPD-accredited.
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CPD accreditation applies only to courses such as facials, body contouring, wood therapy, and lemon bottle training.
1.4 Delivery of Services
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All training courses are delivered as advertised, including hands—on practice, training materials, and post—course support. Upon completion of any of our courses, a certification confirms satisfactions of our services. Any objection, unanswered questions/queries should be voiced during delivery of service.
2. Services and products
2.1. Non - Refundable Services
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Payments for beauty treatments are non-refundable once the service has been provided. Dissatisfaction may qualify tor a corrective service.
2.2. Products
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Purchased products are non—refundable unless proven to be faulty or damaged upon receipt.
3. Consent to Agreement
3.1. Payments Via personal Account
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Payments made to Jariatu Kamara under The Beauty Room London's personal account constitute acceptance of this Beauty Rooms terms and Conditions
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Clients and students acknowledge that by making a payment. they have reviewed and agreed to the Beauty Room terms and Conditions, booking policies outlined on The Beauty Room LDN Ltd's website, including FAQs.
3.2. Policy for no Invoice or Signature request Payments
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Payment without requesting an invoice or a document constitutes acknowledgement and acceptance of Beauty Room LDN No Refund policy.
4. Formal Complaints and Dispute Resolution
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4.1. Complaints
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Complaints must be submitted in writing to thebeautyroomldn1@gmail.com within 7 days of the issue. We will review and respond within 14 working days.
4.2. Dispute Resolution
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All disputes will be subject to mediation before legal action is considered.
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